Friday, July 03, 2009

hold everything

Dear Postmaster,

The Automated Postal Centers at the Post Office are wonderful things. I use them to mail packages without waiting in line at the counter. Postal customers have gotten used to the machines being available 24 hours a day.

At this time of year, many people need to stop their mail before going on vacation. The post office has a simple form on a yellow postcard for this purpose (PS Form 8076). During a recent visit to a local branch, all the "Authorization to Hold Mail" forms were locked up in the counter area. Wouldn't it make sense to have a stack out by the Automated Postal Centers? Perhaps the APC could be used to electronically send instructions to the carrier to hold the mail. May I also suggest that there could have been a sign informing customers that it is now possible to print the forms at home and (in certain zip codes) to put mail on hold online. Such a sign may have kept this unidentified man from using a Priority Mail envelope as a tool to retrieve a form after hours.

P.S. My friend Bean says hello.

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Blogger bean said...

Very exciting post today, Frank!

I'll take up your concerns with Postmaster General John "Sweet Jack" Potter if he shows at my house tonight for a 4th of July barbecue.

I always invite him and so far he's been "busy" but maybe tonight is the night! Happy holiday to all!


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